Politique de confidentialité
Privacy Policy
Last updated: 21 December 2025
This Privacy Policy describes how RealVagina (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from realvagina.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
This Privacy Policy is intended to comply with applicable global privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection regulations, depending on the customer’s location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.
In addition to the uses described below, we may use personal information to communicate with you, provide, maintain, and improve the Services, comply with legal obligations, enforce our terms, and protect the rights, safety, and integrity of our business and users.
What Personal Information We Collect
Information We Collect Directly from You
Information you provide directly through our Services may include:
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Contact details (name, email address, phone number, shipping and billing address)
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Order information (order details, payment confirmation, delivery information)
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Account information (username, password, security details)
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Customer support communications and inquiries
You may choose not to provide certain information, but this may limit your ability to use some features of the Services.
Information We Collect Automatically (Usage Data)
We may automatically collect information about how you interact with our Services using cookies and similar technologies. This may include:
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IP address
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Browser and device information
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Network connection details
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Pages viewed and actions taken on the Site
Information We Obtain from Third Parties
We may receive personal information from third parties such as:
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Shopify, which powers our online store
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Payment processors that securely handle your payment information
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Analytics, marketing, and advertising partners
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, and provide customer support. Shopify may process your data in accordance with its own Privacy Policy.
Marketing and Advertising
With your consent where required, we may send promotional communications and display relevant advertisements. You may opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to detect, investigate, and prevent fraud, chargebacks, unauthorized transactions, and other harmful activity. We may share relevant information with payment processors and law enforcement when required for these purposes.
Communication and Service Improvement
We use personal information to respond to inquiries, improve our Services, and maintain our customer relationship.
Cookies
We use cookies and similar technologies to operate and improve our Services. For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
You may manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.
We recognize the Global Privacy Control (GPC) signal as a valid request to opt out of certain data sharing where applicable.
How We Disclose Personal Information
We may disclose personal information to:
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Service providers and vendors (payment processors, shipping partners, IT services)
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Advertising and marketing partners
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Affiliates within our corporate group
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Authorities when legally required
We do not sell personal information in the traditional sense for monetary gain. Information sharing for advertising purposes is conducted in accordance with applicable privacy laws.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before providing personal information.
Children’s Data
Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.
Security and Retention
While we implement reasonable safeguards, no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have rights including access, correction, deletion, portability, restriction of processing, and withdrawal of consent. You may also opt out of marketing communications at any time.
We may verify your identity before processing requests and will respond within legally required timeframes.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also lodge a complaint with your local data protection authority if applicable.
International Users
Your information may be processed outside your country of residence. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses.
Contact
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact us at:
